This coming spring all synfibers.com clients will be moved to a new server. For most users this will mean increases in mailbox as well as an updated webmail interface.
UPDATE: This migration is now complete. The old server will be kept until the end of June 2014. Please advise before then if you have problems or any missing files or messages.
Usernames and passwords are not changing and do not need to be reconfigured.
In preparation for this move, and to make sure there is no interruption of service, please check all mail account configurations and make the following changes:
1) CHANGE HOSTNAME to CLOUD.SYNFIBERS.com
Any references to the following HOST NAMES (not EMAIL ADDRESSES) in your mail client configuration:
synthet3.securesites.com
OR
synthet3.securesites.net
OR
anyname.yourdomain.com
MUST BE CHANGED TO:
cloud.synfibers.com
2) SSL MUST BE TURNED OFF TEMPORARILY.
Until now all mail clients were using a shared certificate provided by the current host. Once the new server is in place, SSL can be turned back on. I will notify all users when this is ready.
This guide has screenshots showing where the hostnames and SSL settings for Outlook Express are configured:
http://www.neomailbox.com/support/install-guides/9-ssl-pop3-smtp/99-micr...
3) NEW WEBMAIL
Users who previously accessed webmail using the TWIG system at twig.synfibers.com or yourdomainname.com/twig will need to access it from one of the following new addresses:
synfibers.com/roundcube
yourdomainname.com/roundcube
Once the server migration is completed and SSL is reactivated, this new webmail system will also be online.
If you have any questions whatsoever please email me. I will send out several more messages leading up to the server change.
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